Refund policy
Damaged or Incorrect Items
Due to safety and regulatory requirements, we do not accept returns for change of mind or incorrect product selection. Please review your order carefully before completing your purchase.
Once an order has been dispatched, it cannot be returned.
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery via WhatsApp on 0404306484.
To assist us in resolving the issue promptly, please provide:
- Your order number; and
- Clear photos showing the damage or incorrect item.
Once verified, we will arrange a replacement at no additional cost to you.
Cancellations
Orders cannot be cancelled, modified, or refunded once they have been shipped.
If you have any questions regarding your order or this policy, please contact our support team 0404306484.
Disclaimer:
All products are sold strictly for research purposes only.